Miller EMS began implementing our own
billing department in May of 2009 and
completely transferred all patient
accounts to our in-house billing
specialists in July 2009. The decision to
bring billing in house came after
discovering that the billing company we
utilized was repeatedly making dramatic
errors in billing. It was estimated that
Miller EMS lost over $20,000.00 in
revenue secondary to the mistakes that
were made. It was also discovered that
our customer, the patient, was being
treated less than superb when inquiring
with the billing company about their
accounts. These were two issues we at
Miller EMS were not going to stand for.
Since the change, Miller EMS collections
have increased dramatically. The change
has enabled us to provide a customer
friendly billing service rather than the
cookie cutter, non-personal third party
billing company we had used in the past.
The decision to change has enabled
MEMS to provide better emergency
medical services and to provide a more
personal, caring attitude towards our
patients in regards to billing.
billing department in May of 2009 and
completely transferred all patient
accounts to our in-house billing
specialists in July 2009. The decision to
bring billing in house came after
discovering that the billing company we
utilized was repeatedly making dramatic
errors in billing. It was estimated that
Miller EMS lost over $20,000.00 in
revenue secondary to the mistakes that
were made. It was also discovered that
our customer, the patient, was being
treated less than superb when inquiring
with the billing company about their
accounts. These were two issues we at
Miller EMS were not going to stand for.
Since the change, Miller EMS collections
have increased dramatically. The change
has enabled us to provide a customer
friendly billing service rather than the
cookie cutter, non-personal third party
billing company we had used in the past.
The decision to change has enabled
MEMS to provide better emergency
medical services and to provide a more
personal, caring attitude towards our
patients in regards to billing.
| History of MEMS Billing |
| Contact MEMS Billing |
| (580) 395-2426, 8-5 M-F Mailing Address: Miller EMS Billing and Patient Accounts PO Box 65 Medford, OK 73759 EMAIL: billing@millerems.com |
| Questions about your bill? Have you received a bill when you think insurance should have paid? Check out this page for information or contact our billing specialists. |
| Why did I receive a bill when I have insurance? |
Did you receive a bill for
services when your insurance
should have paid? Chances are
that for some reason we did
not receive your insurance the
patient responsibility portion
of the bill. If you have
questions please contact us
and we will be glad to answer
your questions.
services when your insurance
should have paid? Chances are
that for some reason we did
not receive your insurance the
patient responsibility portion
of the bill. If you have
questions please contact us
and we will be glad to answer
your questions.
| MEMS |
Miller Emergency Medical Services
| Setting new standards in EMS care |
Billing and Patient Accounts
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| Ambulance dispatch: 1-877-395-0911 Wakita Emergency: 911 or 594-2280 Lamont Emergency: 911 |