| It takes a Team! |
| Part of patient care is being a patient advocate. Part of being that advocate includes ensuring that all details in regards to transfer are taken care of. Miller EMS will work with you as a team to ensure all of the following are complete. We respectfully request your cooperation. |
| MEMS |
Miller Emergency Medical Services
| Setting new standards in EMS care |
Requesting a Transfer
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Prepare:
Have your patient ready to go when you call.
Call: 1-877-395-0911
Call our dispatch and be prepared with patient information. Our
dispatcher will ask several questions all of which are routine and
used to assist our crews in preparing for your patient. These
questions may include:
Provide Paperwork and Information:
In order to ensure your patient receives the best care from start to
finish please provide our crews with the following upon their arrival:
Expedient:
Whether you're sending a patient with our crew or receiving one
from our crew we strive for expedience. We understand that
sometimes things happen that cause a delay in getting a patient
onto or off of the EMS stretcher. We do however respectfully
request that you work diligently but quickly with our crews so
that the patient may be moved as quickly as possible to reduce
the possibility of unnecessary stress to the patient, the hospital
system or the EMS system.
Face to Face reporting:
One way Miller EMS ensures continuity of care is by requiring
face to face reporting. Our EMS crew must receive report from
the nurse who is actually involved in the patients care upon
picking up a patient.
Upon dropping off the patient the EMS crew must give a face to
face bedside report. We request the nurse to be present in the
room with the patient during this report.
Have your patient ready to go when you call.
Call: 1-877-395-0911
Call our dispatch and be prepared with patient information. Our
dispatcher will ask several questions all of which are routine and
used to assist our crews in preparing for your patient. These
questions may include:
- Patient name and age
- Chief complaints and diagnosis / reason for transport
- What care is currently being provided and what other special
equipment like cardiac monitors, ventilators etc. are required. - Patients location or room number at your facility
- Destination facility and room number patient is to be taken
too.
Provide Paperwork and Information:
In order to ensure your patient receives the best care from start to
finish please provide our crews with the following upon their arrival:
- A complete face to face report which should include patients
chief complaint, any treatments you have going, treatments
you have planned that need to be started during transport,
pertinent lab values and other information critical to patient
care. - Provide the crew with a copy of the same patient information
sheet your facility requires. We require the same information
that your facility requires in order to effectively process
patient information. - A properly completed physician certification statement form
that necessitates transport. The nurse or doctor must sign AND
print their name on this form and it must have a valid reason
for transport in order to be accepted by CMS or other insurance
companies. Reasons for transport must be specific conditions
that require medical professional attention. Items like "higher
level of care" or "Possibility of Death" and other broad items are
not acceptable reasons for transport, in themselves. Please
remember "specific".
Expedient:
Whether you're sending a patient with our crew or receiving one
from our crew we strive for expedience. We understand that
sometimes things happen that cause a delay in getting a patient
onto or off of the EMS stretcher. We do however respectfully
request that you work diligently but quickly with our crews so
that the patient may be moved as quickly as possible to reduce
the possibility of unnecessary stress to the patient, the hospital
system or the EMS system.
Face to Face reporting:
One way Miller EMS ensures continuity of care is by requiring
face to face reporting. Our EMS crew must receive report from
the nurse who is actually involved in the patients care upon
picking up a patient.
Upon dropping off the patient the EMS crew must give a face to
face bedside report. We request the nurse to be present in the
room with the patient during this report.
| Dispatch: 1-877-395-0911 |
| Dispatch: 1-877-395-0911 |
| Prepare - Call - Information Exchange Expedience - Face to Face Reporting |
| Helping us Help You... Why we MUST HAVE what we ask for |
| 1-877-395-0911 Wakita Emergency: 911 or 594-2280 Lamont Emergency: 911 |